Hard conversations

Project management success depends on communication. Often project management failure is driven by poor scope and requirements management, but the root cause of that is poor communication.

The important thing to focus on is that the harder a conversation is the more useful it is likely to be to your project. The easy conversations, the ones without tension, with people you know well, people you like – those are important and need a regular cadence to keep things on track. However, it’s the hard conversations, where relationships are strained, where there’s underlying tension and disagreement. We can tend to subconsiously avoid them, think of reasons not to have them and spend time on the easy discussions so we feel productive. But the project suffers in the end.

Are you having your hard conversations often and early enough?

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